Contact information

Contact Us

We're here to help! Whether you have a question about an order, sizing, shipping, or one of our products, we'd love to hear from you.

Customer Support

Andratees

Email: shopmemoriesofelmonte@gmail.com

We aim to respond to all inquiries within 1–2 business days.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)

Saturday & Sunday: Closed

Order Support

When contacting us about an order, please include your order number so we can assist you as quickly as possible.

Questions?

We're happy to help with:

  • Order status

  • Shipping questions

  • Returns and exchanges

  • Product information

  • General inquiries

Thank you for supporting Andratees. We appreciate your business and look forward to serving you!